Eco Totes Ltd
Company Number: 15195182
Registered Office: 124 City Road, London, England, EC1V 2NX
These Terms and Conditions govern the sale of goods by Eco Totes Ltd to its customers.
In these Terms and Conditions the following words have the meanings set out below:
“Company”, “we”, “us”, “our”
means Eco Totes Ltd, Company Number 15195182, whose registered office is 124 City Road, London, England, EC1V 2NX.
“Purchaser”, “Customer”, “you”
means the person, firm, company, or organisation purchasing Goods from the Company.
“Contract”
means the agreement between the Company and the Purchaser for the sale and purchase of Goods incorporating these Terms and Conditions.
“Order”
means any order submitted by the Purchaser to the Company via email, website, purchase order, or written confirmation requesting the supply of Goods.
“Goods”
means any products supplied by the Company, including but not limited to eco-friendly tote bags, printed bags, and related merchandise.
“Website”
means any website operated by the Company, including ecototes.co.uk.
Any logos, artwork, or designs displayed on our website are for illustrative purposes only and do not imply endorsement by or supply to the owners of such logos unless explicitly stated.
No statement, description, or representation contained in catalogues, price lists, advertisements, or communications shall modify these Terms unless agreed in writing by the Company.
2.1 A Contract is formed when the Company accepts an Order from the Purchaser.
2.2 These Terms apply to all Orders and Contracts. Any variation must be agreed in writing by an authorised representative of the Company.
3.1 For customers without a credit account, a pro forma invoice will normally be issued and production will begin once payment has been received.
3.2 If credit terms are agreed, the Company may commence work and issue an invoice upon or after delivery.
3.3 If an Order exceeds the agreed credit limit, the Company may require payment of the excess amount before commencing production.
3.4 The Company may require deposits or advance payments to cover materials, production, or delivery costs.
3.5 Credit limits must be agreed in writing.
3.6 Unless otherwise agreed, all invoices must be paid within 5 days of the invoice date.
3.7 The Company reserves the right to adjust prices to reflect increased costs including but not limited to taxation, import duties, material costs, or currency fluctuations.
3.8 Time for payment is of the essence.
3.9 The Company may suspend deliveries if previous invoices remain unpaid.
3.10 The Purchaser may not withhold payment or set-off payments due under this Contract due to disputes unless agreed by the Company.
4.1 Risk in the Goods passes to the Purchaser upon dispatch.
4.2 Ownership of the Goods remains with the Company until full payment for all Goods supplied has been received.
4.3 Until ownership passes, the Purchaser shall store Goods separately and clearly identify them as the Company’s property.
4.4 This clause remains effective even if the Contract is terminated.
The Company reserves the right to modify minor product details that do not materially affect the product’s function, value, or quality.
Descriptions and images in catalogues or websites are illustrative only.
If the Purchaser relies on a specific specification, they must confirm this in writing before placing an Order.
All prices are exclusive of VAT, which will be charged at the applicable UK rate where required.
7.1 Goods will be delivered to the address specified in the Order.
7.2 Delivery dates are estimates and not guaranteed. There can be a delay of 3 to 5 days.
7.3 The Company will not be liable for delays caused by circumstances beyond its control.
7.4 Orders delivered in instalments are treated as separate deliveries.
Failure or delay in one delivery does not affect the remaining deliveries.
Due to manufacturing processes, quantities supplied may vary by ±10% from the ordered quantity.
The Purchaser will be invoiced based on the actual quantity delivered.
9.1 Any complaint regarding Goods must be submitted in writing within 2 days of delivery.
9.2 Goods must be inspected upon delivery.
9.3 Complaints regarding delay or non-delivery must be reported within 4 days of the expected delivery date.
10.1 The Company’s liability shall not exceed the value of the Goods supplied.
10.2 The Company shall not be liable for indirect or consequential losses including loss of profit or business.
10.3 Nothing in these Terms limits liability for death or personal injury caused by negligence.
10.4 These Terms do not affect statutory consumer rights where applicable.
11. CANCELLATION
If an Order is cancelled after production has begun, the Company reserves the right to charge for:
12.1 Samples may be supplied upon request and may be chargeable.
12.2 Samples must be returned within 14 days unless otherwise agreed.
12.3 Approved samples will serve as the reference standard for production.
13.1 Interest will be charged on overdue invoices at 5% above the Bank of England base rate.
13.2 If payment is overdue by more than 14 days, the Company may suspend further deliveries.
13.3 The Company may recover legal and collection costs associated with overdue payments.
If the Purchaser:
the Company may suspend deliveries or terminate the Contract.
Any increase in the quantity of Goods will be treated as a new Order.
16.1 Printing prices typically include printing from supplied artwork.
16.2 The Purchaser confirms they have permission to use any artwork provided.
16.3 The Purchaser agrees to indemnify the Company against any copyright or intellectual property claims.
16.4 If the Company creates artwork, copyright remains with the Company unless agreed otherwise in writing.
Colour and Print Variation
Due to the nature of textile dyeing and printing processes, fabric and print colours may vary by approximately 10–20% from the specified shade. While the Company will make reasonable efforts to match the Pantone® colour codes provided by the Purchaser, such variations are normal in textile production and shall not be considered a defect.
The Company shall not be liable for delays or failure to perform obligations caused by events outside its control, including but not limited to:
The Purchaser may not transfer rights or obligations under this Contract without written consent from the Company.
19.1 The Contracts (Rights of Third Parties) Act 1999 does not apply.
19.2 These Terms are governed by the laws of England and Wales.
19.3 The parties submit to the jurisdiction of the English courts.
Eco Totes Ltd is committed to providing high-quality eco-friendly bags and excellent service.
Where agreed, the Company may offer guarantees relating to:
Specific guarantee terms, conditions, and exclusions will be agreed in writing for each order where applicable.
Simply fill in your details and we will be in touch with your quotation shortly!
